Refund policy

1. Our Commitment At Elvisse Store, your satisfaction matters. If you're not happy with your purchase, we're here to make it right.

2. Eligibility for Returns We accept returns within 7 days of delivery, provided that:

  • The item is unused and in its original condition
  • The original packaging is intact
  • Proof of purchase is provided

The following items are not eligible for return:

  • Items damaged due to misuse or negligence
  • Products marked as final sale

3. How to Initiate a Return To start a return, contact us through our store's contact page or email within 7 days of receiving your order. Include your order number and reason for return. Our team will respond within 2 business days with next steps.

4. Refunds Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days to your original payment method.

5. Exchanges If you received a defective or incorrect item, we will exchange it at no additional cost. Please contact us within 7 days of delivery.

6. Return Shipping