Shipping policy

Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day. Delivery Time Delivery within Uganda typically takes 2–5 business days depending on your location. Orders to remote areas may take slightly longer. Shipping Fees Shipping fees are calculated at checkout based on your delivery location and order size. Order Tracking Once your order has been dispatched, you will receive a confirmation with tracking details where available. Delays While we do our best to meet delivery timelines, occasional delays may occur due to high demand, weather, or other unforeseen circumstances. We appreciate your patience.Lost or Damaged Orders If your order arrives damaged or does not arrive within the expected timeframe, please contact us at your store email and we will resolve it promptly.